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How to view and delete voicemail messages
How to view and delete voicemail messages
Updated over a year ago

When you receive a new voicemail, it will appear in your call history shaded in blue. Once you view the voicemail transcript, the blue shading will go away.

Please note that CaptionMate only provides the transcription of the voicemail for you to read - there is no audio recording. You can access your voicemail transcripts by following the steps below.

To read your voicemail messages

  1. Open the CaptionMate app

  2. Tap History

  3. Tap the transcript icon to view the voicemail transcript

To delete a voicemail message

  1. Open the CaptionMate app

  2. Tap History

  3. Tap the transcript icon to view the voicemail transcript

  4. Tap the gear icon at the top right of the screen

  5. Tap Delete Transcription

  6. Tap Okay

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