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How to view and delete call transcripts
How to view and delete call transcripts
Updated over a year ago

CaptionMate automatically saves the transcript of each call on the device where the call was initiated or received. To view your saved transcripts, follow the steps below.

Please note that due to our privacy policies, your call transcripts are not saved on CaptionMate servers and cannot be accessed or retrieved by us.

To view your call transcripts

  1. Open the CaptionMate app

  2. Tap History

  3. Locate the call you want to view

  4. Tap the transcript icon to the right of the call information (the icon is a T with lines next to it)

To delete call transcripts

  1. Open the CaptionMate app

  2. Tap History

  3. If you would like to delete a single call transcript:

    1. Swipe left on the call

    2. Tap Delete

  4. If you would like to delete all call transcripts in your history:

    1. Tap the trash can icon

    2. Tap Yes, I'm sure

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