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What should I do if I forgot my account password?
What should I do if I forgot my account password?
Updated over 2 months ago

If you have forgotten your account password and would like to reset it, please follow the instructions below.

To reset your account password

  1. Open the CaptionMate app

  2. Tap Login

  3. Enter your email address and tap Forgot your password?

  4. Tap Yes

  5. A temporary password will be sent to you. Enter the temporary password and tap Continue

  6. Enter your new password

  7. Re-enter your new password

  8. Tap Continue

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