CaptionMate

How to view your transcripts after a call

View and delete call transcripts

Enable automatic call forwarding to have all inbound calls captioned

Use automatic call forwarding to have all inbound calls captioned

How to view and delete voicemail messages

How to personalize my voicemail greeting

CaptionMate has two different call connection types to provide different options for connectivity troubleshooting.

Cloud Channel, Classic Channel, and how to switch between the two

CaptionMate can be used fully in Spanish, Vietnamese, and Chinese (Simplified), in addition to English.

Change the CaptionMate app to a different language

How to set up caller ID

How to make outbound calls using CaptionMate

Make an outbound call

You can see and access your regular saved contacts through CaptionMate by allowing contact permission in Settings.

How to see Contacts in CaptionMate

How to Save Custom Words or Phrases

How to download CaptionMate

Learn why you can't receive text messages through CaptionMate, and how call forwarding will affect your text messages

Text messages and CaptionMate

Turn on captions during FaceTime calls or try our sister app, InnoCaption Video Call

Get captions for FaceTime calls

If you prefer to take calls via speaker mode, follow these steps to make speaker the default audio output mode

Set default sound output to speaker on iPhone

How to block unwanted calls from specific numbers in CaptionMate

Block numbers

How to switch between audio output modes during a call

Switch audio output during a call

Save your call transcripts outside of CaptionMate by sharing via email or other channel

Share and Save Call Transcripts

Questions about how to use the features on our app

Using CaptionMate

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Create your workspace and invite the people you work with.

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Build your first workflow and watch it run end to end.

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Connect the tools your team already uses to bring data in.

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A quick lap of the product so you know where everything lives.

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This prototype demo is aware that you are reading “{title}”. It can point you back to the current article, but a production article-aware Fin contract is still follow-up work.

Prototype article-aware answer

Because you already asked about invitations, this prototype demo can add the follow-up: use the role selector before sending each invite to limit access to the teammate responsibilities.

Prototype role-limiting follow-up

This prototype demo suggests starting with your workspace profile, inviting the team members who need access, and then connecting the integrations you use.

Prototype getting-started answer

In this prototype demo, integrations are configured from workspace settings. Choose the integration, connect the account, and review the enabled permissions.

Prototype integrations answer

In this prototype demo, invite teammates from workspace settings, then choose the access each teammate needs before sending the invitation.

Prototype invite-team answer

This prototype demo does not have a scripted answer for that question yet. Try asking how to invite your team or open a source article. No production Fin API was called.

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